Active BusinessLorne Cassoff · Franchise development & business brokerage

Franchise development consultant in Montreal

Franchising is not a sales pitch. It is a way of running your business through other owners, and it only works if the business can be copied, taught and supported at a profit. The franchise plan answers those questions before you spend money on lawyers and marketing.

What the franchise plan covers

From one store to a network, in four stages

  1. Assess and select

    Sales by product, daypart and channel, real margins after paying a manager, and what depends on you personally. Decision: the format, positioning and menu to franchise.

  2. Build

    The store prototype, operations manual, training, supply, financial models and the head-office systems the first franchisee will rely on.

  3. Validate

    One pilot location run by a trained operator, measured on sales mix, service, quality, waste and cash flow.

  4. Expand

    Qualified franchisees and staged openings, paced to supply, capital and support capacity, with a review after every opening.

What the first phase delivers

The first phase prepares everything needed for the first franchise location. It is organized in four workstreams, each ending with a document you keep:

The head office behind the first franchisee

A franchisee buys support as much as a brand. Before the first location opens, each of nine head-office functions needs a responsible person, basic procedures and a budget: governance, marketing, operations, procurement, finance, leases, construction, training and franchise development. One person can cover several at the start. The plan sets out what each must have ready on opening day and what can grow with the network.

How readiness is judged

Expansion is approved against evidence, not enthusiasm. Each criterion is rated not assessed, needs work or ready:

  1. A clear brand proposition that appeals beyond your current neighbourhood.
  2. A focused menu and workflow that another team can repeat.
  3. A store investment that works after paying a manager, supplies and franchise fees.
  4. An operation a trained manager runs without you, over an agreed test period.
  5. Dependable product supply, with backups.
  6. A repeatable site and store format within the investment ceiling.
  7. Legal and brand readiness confirmed by franchise counsel.
  8. A head office ready to support the first franchisee.
  9. A pilot that meets its targets before broader growth.

Why this comes from experience, not theory

At Ben & Florentine, Lorne was the sole franchise developer. There was no sales team: he personally generated leads, qualified prospects, converted franchisees and took them through to opening day, 51 times. He also ran marketing, operations, finance, legal and menu development directly. The plan he builds with you is the one he would follow himself.

An honest answer is part of the work

Not every business should franchise, and not every owner wants the commitment it takes. In one engagement with a single-location restaurant group in Laval, the market opportunity was real and the expansion model was viable, but ownership priorities did not match the scale of commitment franchising requires. The most valuable outcome was a clear diagnosis. You will get the same candour.

The work that supports the plan

A business has to be organized, systemized and financially sound before it can franchise. These services are often the first steps of the plan, and each can also be engaged on its own.

Questions owners ask

Is my business ready to franchise?

Usually it is ready when it is consistently profitable, the systems are written down rather than in your head, and a manager can run it without you. A readiness review checks each of these and tells you what is missing.

Do I need two locations before franchising?

A second location is often the best test of whether the concept can be copied. Many owners start the franchise plan while opening their second unit, so the second location is built the way a franchisee's would be.

Do you prepare the franchise agreement?

No. Legal documents are prepared by a franchise lawyer. Lorne prepares the business plan, model and systems they rely on, and works alongside your counsel.

Talk it through before you commit

The first consultation is free and carries no obligation. Most clients start with a phone call: describe your business and what you are considering, whether expanding, selling or buying, and Lorne will tell you plainly what it would take.

Call 514-889-2488 Other ways to reach Lorne

Call 514-889-2488