Organizational diagnostic for growing businesses
As a company grows, problems appear that rarely show up in the financial statements: decisions bottleneck with one or two people, departments lose sight of each other, and work gets duplicated or dropped. The diagnostic finds where that is happening in your business and what to fix first.
What the diagnostic looks at
Every review follows the 10-Stage Organizational Analysis Framework, so no layer of the business goes unexamined: strategy, offer, market, finances, structure, people, information flow, systems, governance and execution.
The three problems it usually finds
Leadership bottlenecks
Decisions are too concentrated, too slow or too dependent on a few people, which puts a ceiling on growth.
Broken information flow
Departments lose visibility, responsibilities blur and communication fragments as headcount grows.
Operational drag
Backlogs, duplicated work, unclear ownership and friction build up and slow everything down.
What you receive
- A written assessment of each of the ten stages, with what is working and what is not.
- A short list of priorities, in the order they should be tackled.
- A practical roadmap your team can carry out, with or without further help.
For owners planning to franchise, the diagnostic doubles as the readiness review that opens the franchise plan. For owners planning to sell, it shows what a buyer will question and what to fix first.
Questions owners ask
How long does a diagnostic take?
It depends on the size of the business. It is scoped and priced after the free first consultation, once Lorne understands your situation.
Who needs to be involved?
The owner and the key managers. Lorne interviews the people who run each function and reviews the documents that show how decisions are actually made.
Talk it through before you commit
The first consultation is free and carries no obligation. Most clients start with a phone call: describe your business and what you are considering, whether expanding, selling or buying, and Lorne will tell you plainly what it would take.